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N.E.S.T.A. COURSES

 Cancellation Policy:                 

     If an applicant has a place on a course and is then unable to attend he/she can arrange for a substitute to attend in their place.
     The course organiser must be informed and the substitute's name and invoice details given.
     This arrangement is acceptable up to and including the actual day of the course running.

     Cancellation fees will only be charged to the relevant employer or individual person
     if a place has been booked on a course and the applicant does not attend and no substitute has been provided.

     The cancellation fee will be based on:
          a) the relevant course fee due (Full/Associate/Non member Fee)
          b) the amount of notice given.

          1) No fee will be charged if more than 7 days notice is given.
          2) 50% of the course fee will be charged if the applicant cancels his/her
              place on the course, giving less than 7 days notice.
          3) 100% of the course fee will be charged if the applicant does not attend
              the course and the organising rep is either, not notified until the actual
              day of the course or, does not receive any notification at all.
                                                                                                                                              As agreed by members at A.G.M (06.05.04)